Owner-led IT support for small businesses in Charlotte and Orlando

About Hughes IT

Small-business IT support with an actual person behind it.

Hughes IT Solutions Inc. started in Orlando in 2007 and now serves small businesses in both Orlando and Charlotte with practical, owner-led technology support for owner-run offices, solo professionals, and small teams.

How we work

Practical support for business owners who do not have time for IT theater.

Hughes IT works best with small businesses that need someone steady, security-conscious, and business-minded to keep their systems reliable. Most clients are owner-run companies, solo professionals, law offices, or small teams that want direct support instead of a generic ticket queue. Dave is also the helpdesk: clients call, email, or text directly, and if he is on another call, he texts back as soon as possible. Technical issues are explained clearly, and passwords, accounts, domains, and vendor access stay safely in the client’s hands.

Want the more personal version? The company story lives here; the human story is on About Dave.

Owner-led

You work with Dave directly, so recommendations stay grounded and accountable.

Real-time support

Calls, emails, and texts go to Dave — not a ticket queue with a vague callback window.

Client-owned access

No gatekeeping. Clients keep the keys to their own systems, safely and securely.

The name

Why “Hughes” if your name is Dave Nevill?

The short version: the business name really did come down to a coin flip.

Gary Hughes and Dave Nevill were at Bull & Bush, a local pub on Robinson St., deciding whose last name would go on the company. The deal was simple: whoever won the coin toss got the company name, and the other would be president.

Gary picked heads, heads won, and Hughes IT Solutions was born. It started as a bit of a joke, but the plan stuck — Hughes became the name, and Dave became the president.

Dave Nevill and Gary Hughes around the time Hughes IT Solutions started in 2007

Early client story

The first business trip in 2007.

One of Hughes IT’s first clients was TLC Global Outreach, a charity led by Renee Newell. Renee asked Dave and Gary to build her a website, then suggested they might understand the work better if they visited Egypt before starting.

They spent eight days in Egypt exploring the pyramids, visiting Telemarta and the Library of Alexandria, having dinner on the Nile, and getting a firsthand look at the country and the work TLC Global Outreach was doing there.

It became more than a website project — it was an unforgettable trip and an early reminder that good technology work starts with understanding the people and purpose behind it.

Postcard-style photo from Dave and Gary's 2007 Egypt trip

Continuing education

At Hughes IT, we’re always learning.

Dave Nevill with security expert Matt Lee at the Pax8 Security Bootcamp

Technology changes quickly, so Hughes IT makes a point of staying close to the people, tools, and services shaping small-business IT.

Dave regularly attends industry events and conferences, including the Pax8 Security Bootcamp in Chicago, local expos in Charlotte, and larger technology events in Las Vegas.

The photo here is Dave with Matt Lee. Matt is the Security and Compliance Senior Director at Pax8, a longtime SMB/MSP security leader, and a speaker focused on helping service providers improve security knowledge, operations, and practical capabilities.

At the Chicago bootcamp, Dave placed second in the CTF Competition — a Capture The Flag security and IT knowledge challenge designed to test a player’s skills, intuition, and investigation abilities. He was competing against both individuals and teams at the event, with more than 50 participants in the field.

The goal is practical: keep up with better security tools, business services, vendor options, and support techniques so clients get current guidance instead of yesterday’s answers.

Next step

Need a straight answer on your IT setup?

Reach out and talk through what is working, what is fragile, and what needs to be fixed before it becomes expensive.